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About Kokilaben Dhirubhai Ambani Hospital

In the belief that an institution is only as good as its people, no effort has been spared to bring on board the best of the medical profession across clinical specialties, from around the globe. Our panel of medical experts have painstakingly credentialed and defined each doctor’s privileges, ensuring increased patient safety with the provision of high-quality medical services.

Our doctors are supported by standardised care protocols that help deliver consistent patient care and follow a common treatment plan for a given illness. The talent pool is further strengthened by qualified and well-trained nursing and technical professionals. Our nurses are trained in the latest techniques across various specialties and have implemented global best practices in caregiving.

We are the only hospital in Mumbai with Full Time Specialist System (FTSS) ensuring easy availability and access to dedicated specialists exclusively attached to Kokilaben Dhirubhai Ambani Hospital.

Kokilaben Dhirubhai Ambani Hospital uses Protocol and Care Pathway based treatment models to ensure the best outcomes for patients. This is made possible with our unique Full Time Specialist System that ensures availability and access to dedicated specialists exclusively attached to our hospital.

Our FTSS team is committed to provide the finest healthcare to every patient
The entire Specialist Team follows a Common Plan, so that no time is lost in getting expert advice for the simplest clinical problems or for the most complex disorders
With state-of-the-art infrastructure, cutting-edge technology and Full Time Specialists, our system ensures the best outcomes for our patients
The model guarantees excellence in delivery of care to very critical patients and after complex interventions or surgeries leading to success rates matching to that of the best centres in our country and overseas
Based on the practice prevalent in premier international centres, we aim to deliver subspecialty based care in major clinical areas – an approach which is unique among private medical centres in the country
The system brings together resources, expertise and capabilities in various specialties under one roof to better meet the needs of the growing number of patients with multisystemic diseases
FTSS enables us to deliver excellent, cost-effective and evidence-based patient care.
As a departure from the current prevailing healthcare system in the city of Mumbai, which is dominated by the visiting consultant model, we have followed a Full Time Specialist System since inception. The FTSS enables us to create a model that is patient-centric with consultants being available throughout the day in the hospital for planned as well as emergency situations. This system is in line with the best practices followed in leading global healthcare institutions.

The Kokilaben Dhirubhai Ambani Hospital is accredited by the Joint Commission International (JCI) and the National Accreditation Board for Hospitals & Healthcare Providers (NABH) as a commitment to quality and safety, which are the core of our mission and vision.

Under the direction of the Executive Director, the Office of Clinical Quality designs and leads safety and quality programmes throughout the hospital. We uniquely aim to achieve highest levels of quality and safety by engaging doctors, nurses, therapists and other staff as well as partnership with the patient and their family members. A culture of continuous quality improvement is cultivated and encouraged to provide the patients a safe environment to receive the highest quality care. The methodology used to achieve this includes:

Identification, development and strengthening of policies, procedures and protocols
Maintenance of ethical medical and nursing practices
Practice of evidence-based medicine of the highest standard
Practice of safe medication practices
Identification and prevention of errors
Performance review through well-defined key indicators
Respect and protection of patient rights.
Quantification and measurement of patient satisfaction
Stringent hospital infection control guidelines’
Compliance with bio-medical waste management rules
Constructive dialogues with the patients and their families to encourage participation and compliance in the treatment process
Engagement of the patients and their families in safety
Effective use of resources
Cost-effectiveness management
Antimicrobial stewardship programmes and monitoring antibiotic use
We at the Kokilaben Dhirubhai Ambani Hospital are committed to the patient as well as the community at large, by delivering the best possible care every time while dedicating ourselves to continuously improving the way we do things driven by evolving data, benchmarks and best practices.

Our success as an institution depends on the quality of care provided to each and every patient. Our expert team of doctors, nurses, therapists and staff is committed to providing safe, quality and cost-effective care to all, maximizing potential and exceeding expectations.

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